Privacy Policy

Last Updated: January 1, 2025

1. Information We Collect

1.1 Account Information

When you create an account, we collect:

• Email address
• Username
• Password (encrypted)
• Account preferences and settings

1.2 Trading Data

To provide our services, we collect:

• Exchange API keys (encrypted and stored securely)
• Trading bot configurations
• Trade history and performance data
• Account balances and positions

1.3 Usage Information

We automatically collect:

• IP address and device information
• Browser type and version
• Pages visited and features used
• Time and date of access
• Referring website addresses

2. How We Use Your Information

We use your information to:

• Provide Services: Execute trades, manage bots, and display analytics
• Improve Platform: Analyze usage patterns and optimize performance
• Communication: Send account notifications, updates, and support responses
• Security: Detect and prevent fraud, abuse, and unauthorized access
• Compliance: Meet legal and regulatory requirements

3. Data Security

We implement industry-standard security measures to protect your data:

• Encryption: All sensitive data is encrypted in transit (SSL/TLS) and at rest
• API Security: Exchange API keys are encrypted and stored with restricted access
• Access Controls: Limited employee access to personal data on a need-to-know basis
• Regular Audits: Security assessments and vulnerability testing
• Secure Infrastructure: Hosted on secure, monitored servers

4. Information Sharing

We do NOT sell your personal information. We may share data only in these circumstances:

• Service Providers: Third-party services that help us operate (hosting, analytics, payment processing)
• Legal Requirements: When required by law, court order, or government request
• Business Transfers: In the event of a merger, acquisition, or sale of assets
• With Your Consent: When you explicitly authorize us to share information

5. Cookies and Tracking

We use cookies and similar technologies to:

• Maintain your login session
• Remember your preferences
• Analyze site usage and performance
• Provide personalized content

You can control cookies through your browser settings, but some features may not function properly if cookies are disabled.

6. Third-Party Services

Our platform integrates with:

• Cryptocurrency Exchanges: We connect to exchanges via API to execute trades
• Analytics Services: To understand how users interact with our platform
• Payment Processors: To handle subscription payments securely

These third parties have their own privacy policies, and we encourage you to review them.

7. Data Retention

We retain your information for as long as:

• Your account is active
• Needed to provide services
• Required by law or for legitimate business purposes

You can request deletion of your account and data at any time.

8. Your Rights

You have the right to:

• Access: Request a copy of your personal data
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your account and data
• Portability: Receive your data in a structured, machine-readable format
• Opt-Out: Unsubscribe from marketing communications
• Object: Object to certain data processing activities

9. Children's Privacy

Our Service is not intended for users under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.

11. Changes to Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of material changes via email or through the Service. The "Last Updated" date at the top indicates when the policy was last revised.

12. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

• Email: privacy@earncryptocashnow.com
• Support: support@earncryptocashnow.com